Events

The LMC will be hosting a webinar about the new Data Security and Protection Toolkit – an online self-assessment that allows organisations to measure their performance against the National Data Guardian’s 10 data security standards. All organisations that have access to NHS patient data and systems must use this toolkit to provide assurance that they are practising good data security and that […]

Aim of the course: For delegates to understand the role of a supervisor, the responsibilities and the skills required to be effective in supporting a team to achieve the organisation's goals. Key objectives: Understand the role of the Supervisor, where it fits in the organisation and how it differs from being a manager. How to […]

Aim of the Course: To give delegates a background of the history of clinical coding along with a clear understanding of SNOMED CT and what Practices need to do to ensure their templates, protocols, searches, and audits are future proof. Accurate clinical coding is central to GP Practices’ provision of safe, high quality patient care, […]

Aim of the Course: The aim of the webinar is to allow delegates to understand their obligations under the NHS complaints regulation 2009 as well as the NHS Constitution.  It will look at the use of a Duty of Candour as well as the “My Expectations” view of CQC. An interactive webinar looking at the […]

Aim of the Course:  By the end of this webinar delegates should have improved their understanding of medical terminology and the systems within the body. They should be able to use this knowledge at work to enhance their understanding of terms and abbreviations which in turn will increase effectiveness and job satisfaction. Key objective:  ·         […]

Aim of the course: To provide delegates with the knowledge and understanding of how to summarise a medical record, understanding the importance of an accurate historical record. They will be guided through the process of how to organise the medical record being confident they are summarising correctly and in line with the Good Practice Guidelines […]

Aim of the course: This webinar provides operational front line primary care staff with the skills and understanding to safely and confidently deal with any aggressive behaviour they may experience in their roles. The classroom workshop also allows time for delegates to have some personal reflection as well as peer to peer learning and support. […]

Aim of the course: This webinar provides operational front line primary care staff with the skills and understanding to safely and confidently deal with any aggressive behaviour they may experience in their roles. The webinar also allows time for delegates to have some personal reflection as well as peer to peer learning and support. Key […]

Aim of the Course: For delegates to understand the role of a supervisor, the responsibilities and the skills required to be effective in supporting a team to achieve the organisation's goals. Key objectives: Understand the role of the Supervisor, where it fits in the organisation and how it differs from being a manager. How to […]

Aim of the course: A key part of the Reception role in General Practice is receiving and making telephone calls. The aim of this course is to provide practical call handling training teaching delegates techniques and skills to confidently answer calls and constructively respond to enquiries ensuring information received and given is complete and correct. […]