Aim of the Course: The aim of the webinar is to allow delegates to understand their obligations under the NHS complaints regulation 2009 as well as the NHS Constitution. It […]
Aim of the Course: By the end of this webinar delegates should have improved their understanding of medical terminology and the systems within the body. They should be able to […]
Aim of the course: To provide delegates with the knowledge and understanding of how to summarise a medical record, understanding the importance of an accurate historical record. They will be […]
Aim of the course: This webinar provides operational front line primary care staff with the skills and understanding to safely and confidently deal with any aggressive behaviour they may experience […]
Aim of the course: This webinar provides operational front line primary care staff with the skills and understanding to safely and confidently deal with any aggressive behaviour they may experience […]
Aim of the Course: For delegates to understand the role of a supervisor, the responsibilities and the skills required to be effective in supporting a team to achieve the organisation's […]
Aim of the course: A key part of the Reception role in General Practice is receiving and making telephone calls. The aim of this course is to provide practical call […]
