NHS Resolution webinar: patient safety in primary care remote consultations | 27.03.2024 12.30pm
Dear colleagues,
In November 2023, BMJ Quality and safety published a research paper analysing patient safety in remote primary care consultations. The research conducted by an Oxford University research team, utilised data from NHS bodies, including NHS Resolution, NHS England and the Health Safety Science Investigation Bureau (HSSIB), to triangulate patient outcomes and identify where many of the risks lie in the remote delivery of primary care services.
The paper provides clear practical steps for clinicians, organisations and patients to make remote consultations in primary care even safer.
On 27 March 2024 at 12:30-14:00, NHS Resolution will be hosting a free virtual forum where you can join us to hear about the findings, directly from the lead researcher and lead reviewer , Dr Rebecca Payne and Professor Trisha Greenhalgh.
This event is likely to be of interest to all clinical and non-clinical primary care professionals involved in front-line patient care and those who are involved in commissioning and setting up remote consultations.
Therefore, please feel free to share this email and flyer with clinical, operational, legal, risk, patient safety and quality improvement colleagues at all levels within your networks.
The Primary Care Dermatology society (PCDS) was set up by GPs in 1994 to support dermatology education in primary care and redress the gap which saw dermatology account for 30% of GP consultations but not an extensive part of medical education. The PCDS website and society has grown and is recognised to provide comprehensive guidance, education events, tools, patient information leaflets and resources to its 4,000 GP and primary care health professional members. NHS Resolution has completed a review of dermatology claims within the last 5 years to examine the themes and trends within primary care.
On 22 November 2023, from 12:30-2pm, NHS Resolution and PCDS are hosting a free virtual forum to share the highlights from our analysis of dermatology claims, and discuss the risks, opportunities and challenges affecting lesion and medical dermatology management in primary care.
We are excited to announce our upcoming joint webinar with Capsticks, where OneMedical Property's Rachel Beverley-Stevenson, will be joined by Deema Sodha, Principal Associate of Capsticks and Jonathan Kerry, Associate Director of Primary Care and Delivery (Wigan) NHS Greater Manchester, and would be delighted if you could join us.
Our expert speakers will be sharing valuable insights and strategies and we hope you can join us. Please see the below link to register:
As part of CFT's community mental health transformation programme, the Complex Emotional Difficulties team (CED) want to support people across the healthcare system and wider community who work with their client groups.
We are inviting everyone who supports those with CED to join a community of practice, the first meeting of which will be on Tuesday, 18 July, from 10am – noon via Teams. A community of practice is a group of people who share a common concern or interest and come together to fulfil both individual and group goals.
We are inviting anyone who works with people with Complex Emotional Difficulties to join us for training, reflective practice, and an opportunity to network and share their experiences. The session will include an hour of training, followed by an hour of informal conversation and trauma-informed drop-in.
In this exclusive online workshop, learn from Emily Perry, an HR consultant and Dr Louise Taylor, an NHS GP with a special interest in the menopause.
Workshop Outline
What is the menopause
How does it impact women
How does it impact on the workplace
An update on the NHS Menopause in the Workplace Guidelines
How can Primary Care can support their employees
Practical tools and tips on implementing support in your business
Q+A session with Louise and Emily
This two hour session is designed to educate and inform, as well as provide you with practical tools on how you can support your Primary Care staff.
Perfect for Practice Managers or Deputy Practice Managers (or anyone who is championing the menopause in your business)
The aim of this event is to explore the benefits and challenges of using FeNO testing within the diagnosis of asthma in primary care settings. During the collaborative we will share learning, best practice, and discuss areas of interest such as barriers, training and misconceptions with discussions covering a spectrum of clinical scenarios. The collaborative welcomes all to take part and is an opportunity to hear from the South West respiratory and clinical leads about their experience and recommendations for implementing FeNO.
For the first collaborative of the new year, we will be joined by Dr. Andrew Whittamore,National Clinical Lead for FeNO and Clinical Lead at Asthma + Lung UK. Andrew will present on his experiences with FeNO at Portsdown Group Practice, as well as exploring accuracy and variations within FeNO readings and the cost effectiveness of FeNO in both diagnosis and monitoring capacities.
For our second presentation, we will be joined by Dr. Kyle Stewart, South West Clinical Lead for FeNO and Bryony Boyce, Practice Nurse Lead, who will talk about their experience of using FeNO at Corner Place Surgery in Devon and present a selection of patient case studies.
There will also be opportunities for Q+A discussions with all of the presenters following the talks.
The event is open to clinicians working in primary care, as well as PCN and ICS leaders, local authorities and anyone else who is interested in learning more about implementing and using FeNO in their service. Secondary care colleagues are also welcome, but please note the focus of the collaborative is primary care.
Former Chair of the Somerset CCG and Dr Mohit Venkataram discuss the 'John Lewis' Model at The Future of Primary Care Webinar on 7 December 2022.
Are you a health professional working in primary care in the NHS? Are you interested in knowing what primary care health leaders have to say about the future of primary care?
On 7 December 2022 at 7pm via Zoom join Dr Edward Ford, GP at Minehead Medical Centre in Somerset when he talks about the new 'John Lewis' model of care with Dr Mohit Venkataram, Executive Lead for Primary Care at East London NHS Foundation Trust.
The discussion will address:
The new 'John Lewis' model in response to increasing numbers of GPs leaving over time
How to offer GPs and other health staff a say in how a practice is run
How to protect the ongoing stability and sustainability of a practice
How to make a GP surgery a more attractive place for staff to work and develop their careers.
About Minehead Medical Centre
Minehead Medical Centre, has become the first individual GP surgery in the country to operate as a 'John Lewis' style employee-owned trust (EOT). The practice, which has a patient population of 13,000 and around 50 staff, adopted the new model in response to increasing numbers of its GPs leaving over time.
About the 'John Lewis' Model
Under the John Lewis model, every employee owns a non-tradeable share in the company at no extra cost to them. This share is held on their behalf by trustees of the organisation, who are chosen by the practice staff. According to this model, each employee has much more involvement when discussing how the practice is run and has more power when making decisions, as they are all effectively co-owners.
About Dr Edward Ford
Dr Edward Ford is a GP, former Chair of the Somerset Clinical Commissioning Group and leader of the development of the employee-owned trust at Minehead Medical Centre. He said: "This model gives us the best of both worlds, where you are still salaried but you have control of your own destiny, and that applies to all staff who can take on leadership roles within the surgery."
The aims of this Collaborative Forum are to share learning, increase knowledge, enable best practice and connect people to explore the benefits and challenges of the use of FeNO in undiagnosed and severe asthma.
We will share insights from South West respiratory and clinical leads, plus present real world case studies to inform the discussions.
More details about the content of the event will be confirmed shortly.
This session is aimed at both new and existing EMIS Web users and will provide an understanding of patient access and proxy access.
It will demonstrate registering patients for online services, recording their identity verification and emailing/printing activation details.
It will look at specifying access and managing new and existing proxy users. It will also demonstrate what an online patient access account looks like from a patient's point of view.
By the end of the session, you will be able to:
Register patients for online services and record identity verification.
Email or print activation details.
Add and activate a proxy user account.
Manage existing online proxy users
The session will be held on Microsoft Teams on Wednesday, 13 July, at 2pm.
The session will be recorded and the recording will be available shortly after the session on the recorded sessions page here: www.emisnow.com/csm/?id=emisweb_videos
Long Covid – Clinical Webinar
Post Covid and Post Covid Vaccine headache
We would like to invite you to join us for a webinar at 1-2pm on the 27
September 2022, covering:
• Post Covid and Post Covid vaccine headache
The presenter is:
Dr David Kernick – GP St Thomas Medical Centre Exeter
The Academic Health Science Network (AHSN) Network Environmental Sustainability Community of Interest is hosting a series of sharing and learning events that aim to share best practice innovations and initiatives to support delivery of a Net Zero NHS.
This online event will focus on reducing the environmental impact of asthma inhalers, concentrating on policies and pathways for adults.
Medicines account for up to 25% of emissions within the NHS, with inhalers making up 3% of these emissions. The Delivering a Net Zero NHS policy outlines possible interventions including optimising prescribing, substituting high carbon products for low-carbon alternatives, and improvements in production and waste processes.
The event is open to anyone working in the NHS with an interest in environmental sustainability but will be of particular interest to those working in primary care, respiratory clinicians, pharmacists interested in respiratory and NHS sustainability leads.
Agenda
Introduction – Kathy Scott, Director of Operations and Deputy Chief Executive Officer at Yorkshire and Humber AHSN and co-sustainability lead for the national AHSN Network
NHS policy on inhaler use – Sarah Ouanhnon, Senior Net Zero Delivery Lead, Greener NHS Programme
Overview of the Sentinel Programme – a multifaceted approach which aims to reduce the over-use of SABA inhalers to improve asthma outcomes and reduce the environmental impact – Dr Michael Crooks, Respiratory Consultant, Hull University Teaching Hospitals NHS Trust
How to reduce the carbon footprint of inhaler prescribing in Primary Care – Dr Aarti Bansal, GP and Founder of Greener Practice
Pharmacy inhaler recycling schemes – speaker to be confirmed
More information and the booking link is available here.
We would like to invite you to join us for a webinar at 1-2pm on the 17th November 2021, covering:
What is long covid?
How are patients presenting with the condition?
Post-covid assessment services
How can non-clinical teams support with long covid?
Managing patient expectations
The webinar will be aimed at all non-clinical staff (and is also relevant for HCAs and social prescribers) within your practice and will help you to meet the requirements of the new Long Covid DES:
“Practice staff are required to have the knowledge, as appropriate to their role, to identify, assess, refer and support patients with Long COVID”
The presenter is:
Rachel Byford – Regional Lead for Long Covid, NHSEI
If you would like to attend this informative webinar please click on the link to complete the Microsoft application form
We would like to invite you to join us for a webinar at 1-2pm on 4 November, 2021, covering:
What is long covid?
How are patients presenting with the condition?
Post-covid assessment services
How can non-clinical teams support with long covid?
Managing patient expectations
The webinar will be aimed at all non-clinical staff (and is also relevant for HCAs and social prescribers) within your practice and will help you to meet the requirements of the new Long Covid DES:
“Practice staff are required to have the knowledge, as appropriate to their role, to identify, assess, refer and support patients with Long COVID”
The presenter is:
Rachel Byford – Regional Lead for Long Covid, NHSEI
If you would like to attend this informative webinar please click on the link to complete the Microsoft application form
Referring minor illness patients from general practice to a pharmacist: a new referral pathway
Learn about the GP referral pathway to the NHS Community Pharmacist Consultation Service (CPCS) for minor illness and how to incorporate community pharmacy into the primary care team. Join us to find out more about CPCS and the referral pathway, how it works, how to sign up and how your practice can make the most of the service.
You will hear from GPs, practice staff and pharmacists about the difference the programme has made to their PCN, practice and patients. You will also find out about the consultation skills training provided to pharmacists to support them in delivering the service.
The session will demonstrate how relationships can be built between general practice and community pharmacy in a practical and approachable way and provide an opportunity to ask questions and engage with speakers
The Cornwall Training Hub in partnership with Kernow Health CIC are very pleased to be hosting The GP Update Study Day, delivered by Red Whale
Join us for a new and exciting virtual update course from the comfort of your home (or practice)! Keeping on top of all the changes to guidelines and the latest research can be a challenge, so we’ve done all the legwork for you. Our jam-packed online course is full of brand-new updates to help change your practice straightaway!
Our GP presenters will share the most important new evidence, relating it to you, your patients and your practice.
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