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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260601T193000
DTEND;TZID=Europe/London:20260601T213000
DTSTAMP:20260522T001906
CREATED:20260506T085338Z
LAST-MODIFIED:20260506T085338Z
UID:13400-1780342200-1780349400@www.kernowlmc.co.uk
SUMMARY:Creative writing for Wellbeing for GPs
DESCRIPTION:Wellbeing sessions guiding RCGP members through creative writing techniques and responses to texts\, quotes and images to support your wellbeing. \n£7.50 RCGP members \n£20 Non members
URL:https://www.kernowlmc.co.uk/event/creative-writing-for-wellbeing-for-gps/
LOCATION:Online
ORGANIZER;CN="RCGP":MAILTO:kimberley.hough@rcgp.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260603T123000
DTEND;TZID=Europe/London:20260603T133000
DTSTAMP:20260522T001906
CREATED:20260508T131715Z
LAST-MODIFIED:20260508T131715Z
UID:13461-1780489800-1780493400@www.kernowlmc.co.uk
SUMMARY:Free- Lunch and Learn Webinar on CA125 and Urgent Suspected Cancer Referrals
DESCRIPTION:The Cancer Alliance is delighted to be hosting a FREE lunch and learn webinar on CA125 and Urgent Suspected Cancer Referrals. This event is open to Nurses\, Associated Health care professionals\, and GPs and will focus on Gynaecology suspected cancer referrals\, specifically on recent changes to CA125 thresholds. \nAll delegates who sign up will be provided with a certificate of attendance \nThe event will run from 12:30-13:30pm on Wednesday\, 3rd of June\, 2026. \nPlease email andrew.filby2@nhs.net to register for your free place.
URL:https://www.kernowlmc.co.uk/event/free-lunch-and-learn-webinar-on-ca125-and-urgent-suspected-cancer-referrals/
LOCATION:Online
CATEGORIES:Educational Events
ATTACH;FMTTYPE=image/png:https://www.kernowlmc.co.uk/wp-content/uploads/2026/05/gynae-event-june-2026.png
ORGANIZER;CN="Peninsula Cancer Alliance":MAILTO:sarah-jane.davies@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260603T130000
DTEND;TZID=Europe/London:20260603T140000
DTSTAMP:20260522T001906
CREATED:20260515T083412Z
LAST-MODIFIED:20260515T083412Z
UID:13478-1780491600-1780495200@www.kernowlmc.co.uk
SUMMARY:Data Security and Protection Toolkit webinar
DESCRIPTION:The LMC will be hosting a webinar about the new Data Security and Protection Toolkit – an online self-assessment that allows organisations to measure their performance against the National Data Guardian’s 10 data security standards. \nAll organisations that have access to NHS patient data and systems must use this toolkit to provide assurance that they are practising good data security and that personal information is handled correctly.correctly \nVersion 8 is due by the end of June 2026. Umar Sabat\, Data Protection Officer at the Integrated Care Board for local GP practices\, will be presenting a completion session. We recommend when joining that you are logged into your DSP Toolkit. \nUmar will continue to support GP practices up until the deadline and share all the material required at the end of the session. \nThe webinar will take place on Wednesday\, 3 June\, from 1-2pm\, via Teams. To register and receive the link\, please email: rich@kernowlmc.co.uk
URL:https://www.kernowlmc.co.uk/event/data-security-and-protection-toolkit-webinar/
CATEGORIES:LMC Events
ORGANIZER;CN="Kernow LMC":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260609T193000
DTEND;TZID=Europe/London:20260609T203000
DTSTAMP:20260522T001906
CREATED:20260506T085259Z
LAST-MODIFIED:20260506T085259Z
UID:13404-1781033400-1781037000@www.kernowlmc.co.uk
SUMMARY:GP Registrar Insights - GP training troubleshooting\, ask us anything!
DESCRIPTION:Welcome to our peer-led educational programme run by the Tamar Faculty GP Registrar leads for GP Registrars! \nWe aim to create an informal space for registrars to come together once a month and share their questions\, thoughts and worries about various topics related to GP training. Each session will have a theme\, varying from exams to post-CCT preparations\, with plenty of scope for future topics to be decided by you. Sessions will be facilitated mainly by other registrars with experience/an interest in the topic.
URL:https://www.kernowlmc.co.uk/event/gp-registrar-insights-gp-training-troubleshooting-ask-us-anything/
LOCATION:Online
ORGANIZER;CN="RCGP":MAILTO:kimberley.hough@rcgp.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260616T180000
DTEND;TZID=Europe/London:20260617T163000
DTSTAMP:20260522T001906
CREATED:20260506T104326Z
LAST-MODIFIED:20260506T104326Z
UID:13408-1781632800-1781713800@www.kernowlmc.co.uk
SUMMARY:EESC - Southwest School of Primary Care
DESCRIPTION:The RCGP and Southwest School of Primary Care would like to invite Educational Supervisor's of the Southwest School of Primary Care\, to this Experienced Educational Supervisors Course (EESC). \nLed by educators from the Southwest School of Primary Care this is a one-and-a-half day course with accommodation and catering included. \nSee the RCGP website for eligiblity criteria and schedule. \nCost - £175
URL:https://www.kernowlmc.co.uk/event/eesc-southwest-school-of-primary-care/
LOCATION:Hatherley Manor
ORGANIZER;CN="RCGP":MAILTO:kimberley.hough@rcgp.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260617T093000
DTEND;TZID=Europe/London:20260617T133000
DTSTAMP:20260522T001906
CREATED:20251117T120223Z
LAST-MODIFIED:20251117T120223Z
UID:12754-1781688600-1781703000@www.kernowlmc.co.uk
SUMMARY:Introduction to leadership - Kernow LMC online training
DESCRIPTION:Aim of the course: For delegates to understand the role of a supervisor\, the responsibilities and the skills required to be effective in supporting a team to achieve the organisation's goals. \nKey objectives: \n\nUnderstand the role of the Supervisor\, where it fits in the organisation and how it differs from being a manager.\nHow to utilise your skills to avoid mistakes and become an effective Supervisor long term.\nDiscover strategies to manage your own workload and wellbeing whilst supporting others.\n\nAgenda: \n\nROLE OF A SUPERVISOR\n\nMain responsibilities\nBasic skills\nDifference between a Supervisor and a Manager\nSetting & Maintaining work performance standards\n\n\nLEADING THE TEAM\n\nLeadership Pipeline\nCommon mistakes to avoid\nWhat do the most successful supervisors do differently?\nBecome a more effective Supervisor long term\n\n\nORGANISATION\n\nTime/workload & personal organisation\nThe art of delegation\nHow to become an email Ninja\nPersonal wellbeing\nCelebrate success\n\n\n\nWorkshop overview:  this workshop allows delegates to get a feel for what is expected of a supervisor and what skills they need to develop to be successful in the role.  We discuss the pitfalls and how to avoid them\, especially if promoted from within the team.  Delegates will explore how to set and maintain work performance standards and look at strategies to manage their own workload as well as that of the team they are supporting.  Rounding off with a section on how to look after their own wellbeing and celebrate successes. \nDelegates will receive a certificate of attendance and a copy of the presentation. \nTo register\, please email: rich@kernowlmc.co.uk
URL:https://www.kernowlmc.co.uk/event/introduction-to-leadership-kernow-lmc-online-training/
LOCATION:Webinar
CATEGORIES:LMC Events
ORGANIZER;CN="Kernow LMC":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260617T100000
DTEND;TZID=Europe/London:20260617T140000
DTSTAMP:20260522T001906
CREATED:20260504T143806Z
LAST-MODIFIED:20260504T143806Z
UID:13386-1781690400-1781704800@www.kernowlmc.co.uk
SUMMARY:Cornwall General Practice Recruitment Fair
DESCRIPTION:Are you qualifying soon\, considering a move\, or looking for your next opportunity in General Practice? Join us at the Cornwall General Practice Recruitment Fair and discover the wide range of rewarding career opportunities available across Cornwall.\n\nThis exciting event brings together GP Practices from across the county\, giving you the chance to meet employers face-to-face\, explore current vacancies\, and learn more about working and living in one of the UK’s most beautiful locations.\n\nWhether you are a newly qualified GP\, an experienced GP seeking a fresh start\, or an International Medical Graduate looking for guidance and support\, this event is designed to help you take the next step in your career.\n\nWe are also hosting three free workshops throughout the day to help you make informed career decisions.\n\nFind out more and book your place:http://tiny.cc/3im2101
URL:https://www.kernowlmc.co.uk/event/cornwall-general-practice-recruitment-fair/
LOCATION:The Falmouth Hotel\, Castle Drive\, Falmouth\, TR11 4NZ
CATEGORIES:Kernow Health Events
ATTACH;FMTTYPE=image/jpeg:https://www.kernowlmc.co.uk/wp-content/uploads/2026/05/NHS-ICB-Bulletin-Graphic.jpg
ORGANIZER;CN="Kernow Health CIC":MAILTO:kernowhealthcic.workforce@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260617T120000
DTEND;TZID=Europe/London:20260617T130000
DTSTAMP:20260522T001906
CREATED:20260508T131618Z
LAST-MODIFIED:20260508T131618Z
UID:13456-1781697600-1781701200@www.kernowlmc.co.uk
SUMMARY:Free lunch and learn on FIT testing
DESCRIPTION:Following previous successful  “lunch and Learn” webinars the Cancer Alliance are delighted to be running another series of Webinars focusing on the FIT testing in the Lower GI Urgent Suspected Cancer (2WW) pathway. Our speakers \nThe talk will last around  30 minutes with 15 minutes for Q&A. The topics covered will include: \n\nAn overview of evidence behind FIT testing\nThe importance of including a positive FIT test in an LGI referral and the implications on the patient pathways if it is not included.\nWhy patients with a negative FIT should not be referred as a suspected cancer referral?\nHow else can Fit negative patients be managed\n\nThe “lunch and learn” webinar is being held on Wednesday the 17th of June from 12:00-13:00. To secure a place please email andrew.filby2@nhs.net
URL:https://www.kernowlmc.co.uk/event/free-lunch-and-learn-on-fit-testing/
LOCATION:Online
CATEGORIES:Educational Events
ATTACH;FMTTYPE=image/png:https://www.kernowlmc.co.uk/wp-content/uploads/2026/05/FIT-advert-june26.png
ORGANIZER;CN="Peninsula Cancer Alliance":MAILTO:sarah-jane.davies@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260624T193000
DTEND;TZID=Europe/London:20260624T203000
DTSTAMP:20260522T001906
CREATED:20260506T104406Z
LAST-MODIFIED:20260506T104406Z
UID:13415-1782329400-1782333000@www.kernowlmc.co.uk
SUMMARY:Finance session for Mid career GPs
DESCRIPTION:Join specialists from Medifintech and Trotters IFA at this informative session for mid career GPs\, covering the following topics: \n\nRetire and return vs partial retirement\nAnnual allowance - scheme pays or cash to cover AA tax\nWhere is Mccould remedy up to now\nContingent decisions (for those who opted in and out during 2015-2022) or cancelled added years\nRetirement planning/investmentsFree to RCGP members
URL:https://www.kernowlmc.co.uk/event/finance-session-for-mid-career-gps/
LOCATION:Online
ORGANIZER;CN="RCGP":MAILTO:kimberley.hough@rcgp.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260629T193000
DTEND;TZID=Europe/London:20260629T213000
DTSTAMP:20260522T001906
CREATED:20260506T104444Z
LAST-MODIFIED:20260506T104444Z
UID:13420-1782761400-1782768600@www.kernowlmc.co.uk
SUMMARY:Creative Writing for Wellbing - June 2026
DESCRIPTION:Wellbeing sessions guiding members through creative writing techniques and responses to texts\, quotes and images to support your wellbeing. \nRCGP members - £7.50 \nNon members - £20.00
URL:https://www.kernowlmc.co.uk/event/creative-writing-for-wellbing-june-2026/
LOCATION:Online
ORGANIZER;CN="RCGP":MAILTO:kimberley.hough@rcgp.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260701T093000
DTEND;TZID=Europe/London:20260701T123000
DTSTAMP:20260522T001906
CREATED:20251117T120901Z
LAST-MODIFIED:20251117T120901Z
UID:12758-1782898200-1782909000@www.kernowlmc.co.uk
SUMMARY:Coding - Kernow LMC online training
DESCRIPTION:Aim of the Course: To give delegates a background of the history of clinical coding along with a clear understanding of SNOMED CT and what Practices need to do to ensure their templates\, protocols\, searches\, and audits are future proof. Accurate clinical coding is central to GP Practices’ provision of safe\, high quality patient care\, as well as being a key component in its successful financial performance. Therefore\, it is an everyday imperative that team members involved in coding have a current practical understanding of operational best practice This workshop will increase delegates’ coding skills\, build confidence\, and help to eliminate the most common coding errors. \nObjectives: This course is designed to enable delegates to: \n\nLearn about the history of clinical coding and its future.\nDevelop an understanding of how to code effectively in clinical records.\nUnderstand the importance of a coding policy.\nGain a better understanding of how coding affects QOF\n\nAgenda: \n\nThe history and development of clinical coding.\nThe reasons behind clinical coding.\nHow Snomed CT works.\nSearching using a clinical browser.\nCoding – how it’s done.\nHousekeeping/Problem management.\nDevelopment of a coding policy.\nCoding & QOF\n\nOverview:   \nThis webinar will look at what we mean by coding – its significance and purpose in primary care. A suggested coding protocol will be explored during the session\, enabling best practice to be achieved. The session will also look at how to ensure coding is accurate and relevant creating data fit for sharing.  The webinar will help to raise awareness of the importance of coding\, particularly in terms of QOF and therefore financial management. \nDelegates will be given: \n\nA suggested coding protocol template\nCertificate of attendance\nCopy of the workshop presentation.\n\nTo register\, please email: rich@kernowlmc.co.uk
URL:https://www.kernowlmc.co.uk/event/coding-kernow-lmc-online-training-2/
CATEGORIES:LMC Events
ORGANIZER;CN="Kernow LMC":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260704T190000
DTEND;TZID=Europe/London:20260704T233000
DTSTAMP:20260522T001906
CREATED:20260506T104542Z
LAST-MODIFIED:20260506T104542Z
UID:13433-1783191600-1783207800@www.kernowlmc.co.uk
SUMMARY:RCGP Tamar Faculty GP Registrar dinner/dance
DESCRIPTION:The RCGP Tamar Faculty invite all GP Registrars\, TPDs and trainers to our summer dinner/dance to come together to socialise with old and new friends and celebrate each other's successes. \nThe Rougemont Hotel\, Exeter \nDress code: Smart \nFree to RCGP members*\, non-members £40.00 \n*£30 refundable deposit payable
URL:https://www.kernowlmc.co.uk/event/rcgp-tamar-faculty-gp-registrar-dinner-dance/
LOCATION:Rougemont Hotel\, Exeter
ATTACH;FMTTYPE=image/jpeg:https://www.kernowlmc.co.uk/wp-content/uploads/2026/05/Tamar-GP-Reg-dinnerdance-final.jpg
ORGANIZER;CN="RCGP":MAILTO:kimberley.hough@rcgp.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260715T093000
DTEND;TZID=Europe/London:20260715T130000
DTSTAMP:20260522T001906
CREATED:20251117T121329Z
LAST-MODIFIED:20251117T121329Z
UID:12762-1784107800-1784120400@www.kernowlmc.co.uk
SUMMARY:Responding to Complaints: NHS Standards - Kernow LMC online training
DESCRIPTION:Aim of the Course:  \nThe aim of the webinar is to allow delegates to understand their obligations under the NHS complaints regulation 2009 as well as the NHS Constitution.  It will look at the use of a Duty of Candour as well as the “My Expectations” view of CQC. An interactive webinar looking at the process of responding to complaints and reflective learning with the team. \nObjectives/agenda: \n\nUnderstand what Practices obligations are under the NHS Complaints Policy.\nComplaints & the NHS Constitution.\nDuty of candour – what that means.\nCQC Lines of enquiry and the “my expectations” principle.\nResponding to a complaint.\nReflective learning.\n\nCourse overview:   \nThere are always times when things do not go as planned which may result in a complaint from a patient. This course is designed to give delegates the tools they require to ensure they are responding to complaints in line with the NHS Regulations and CQC expectations\, whilst ensuring the complaint is drawn to a satisfactory conclusion for all parties involved. \nDelegates will receive: \n\nAn electronic copy of the NHS Complaints Policy.\nAn electronic copy of a Guide to the NHS Constitution.\nA copy of the presentation.\nA certificate of attendance.\n\nTo register\, please email: rich@kernowlmc.co.uk
URL:https://www.kernowlmc.co.uk/event/responding-to-complaints-nhs-standards-kernow-lmc-online-training/
CATEGORIES:LMC Events
ORGANIZER;CN="Kernow LMC":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260909T093000
DTEND;TZID=Europe/London:20260909T133000
DTSTAMP:20260522T001906
CREATED:20251117T121900Z
LAST-MODIFIED:20251117T121923Z
UID:12766-1788946200-1788960600@www.kernowlmc.co.uk
SUMMARY:Medical Terminology - Kernow LMC online training
DESCRIPTION:Aim of the Course:  By the end of this webinar delegates should have improved their understanding of medical terminology and the systems within the body. They should be able to use this knowledge at work to enhance their understanding of terms and abbreviations which in turn will increase effectiveness and job satisfaction. \n\n\n\nKey objective:  \n·         To learn more about the more common medical terms with a basic understanding of anatomy linked to systems within the body.\n\n\n\n  \n\n\n\nOverview: \n·         Overview of word structures and how they are made up \n·         Cardiovascular System \n·         Blood and the Lymphatic System \n·         Digestive System \n·         Respiratory System \n·         Urinary System \n·         Nervous System \n·         The Sensory Organs \n·         Muscular & Skeletal System \n·         Reproductive System \n·         Endocrine System \n·         Tests and abbreviations \nAt the end of each section delegates will work together to do small quizzes and challenges to aid their understanding and make the course as interactive as possible.  All delegates registering will receive information sheets and a workbook which they will need to participate in the webinar. \nTo register\, please email: rich@kernowlmc.co.uk
URL:https://www.kernowlmc.co.uk/event/medical-terminology-kernow-lmc-online-training-2/
CATEGORIES:LMC Events
ORGANIZER;CN="Kernow LMC":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260910T090000
DTEND;TZID=Europe/London:20260911T163000
DTSTAMP:20260522T001906
CREATED:20260506T104621Z
LAST-MODIFIED:20260506T104621Z
UID:13438-1789030800-1789144200@www.kernowlmc.co.uk
SUMMARY:Minor Surgery Skills | Entry level (includes DOPS) | Exeter
DESCRIPTION:This two day beginners course is a mixture of theoretical and practical sessions and is intended for all GPs who wish to carry out Minor Surgery in their practices. It also includes the Direct Observations of Procedural Skills (DOPS) Assessment. \nMember - £525 \nNon-member - £625
URL:https://www.kernowlmc.co.uk/event/minor-surgery-skills-entry-level-includes-dops-exeter-2/
LOCATION:Leonardo Hotel\, Exeter\, Western Way\, Exeter\, EX1 2DB
ORGANIZER;CN="RCGP":MAILTO:kimberley.hough@rcgp.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260922T093000
DTEND;TZID=Europe/London:20260922T120000
DTSTAMP:20260522T001906
CREATED:20251117T122256Z
LAST-MODIFIED:20260428T164637Z
UID:12770-1790069400-1790078400@www.kernowlmc.co.uk
SUMMARY:Summarising - Kernow LMC online training
DESCRIPTION:Aim of the course:  \nTo provide delegates with the knowledge and understanding of how to summarise a medical record\, understanding the importance of an accurate historical record. They will be guided through the process of how to organise the medical record being confident they are summarising correctly and in line with the Good Practice Guidelines for Electronic Patient Records\, V4\, 2011. \nObjectives/agenda: \n\nWhat is meant by “summarising” – its significance and purpose in primary care.\nA suggested guide to the summarising process.\nCommon pitfalls when summarising.\nQuality assurance.\n\nCourse overview:   \nThis webinar will look at what we mean by ‘summarising’ – its significance and purpose in primary care. A suggested guide to the process of summarising will be covered by the session\, enabling best practice to be achieved. The session will also look at some of the common pitfalls when summarising and offer various hints and tips as to how to achieve high quality standards and produce data fit for sharing.  The course will help to raise awareness of the importance of accuracy along with the legal and professional requirements to have an accurate historical patient record. We will look at how delegates can put in place quality assurance measures to give confidence to the summarisers\, especially when new to the role. \nDelegates will be given: \n\nA detailed guide to summarising.\nA summarising process crib sheet.\nCertificate of attendance.\nCopy of the workshop presentation.\n\nTo register\, please email: rich@kernowlmc.co.uk
URL:https://www.kernowlmc.co.uk/event/summarising-kernow-lmc-online-training-2/
CATEGORIES:LMC Events
ORGANIZER;CN="Kernow LMC":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261007T093000
DTEND;TZID=Europe/London:20261007T123000
DTSTAMP:20260522T001906
CREATED:20251117T122637Z
LAST-MODIFIED:20251117T122637Z
UID:12774-1791365400-1791376200@www.kernowlmc.co.uk
SUMMARY:Dealing with aggressive patients - Kernow LMC online training
DESCRIPTION:Aim of the course:  \nThis webinar provides operational front line primary care staff with the skills and understanding to safely and confidently deal with any aggressive behaviour they may experience in their roles. The classroom workshop also allows time for delegates to have some personal reflection as well as peer to peer learning and support. \nKey objectives: \n\nGreater awareness to help identify and understand conflict and potential conflict.\nIncreased understanding of how to manage conflict and difficult behaviour.\n\nCourse overview:   \nThis webinar will provide delegates with a greater awareness of conflict and how to better handle difficult and aggressive behaviour. \nAll delegates will receive: \n\nA copy of the workshop presentation.\nA certificate of attendance.\n\nTo register\, please email: rich@kernowlmc.co.uk
URL:https://www.kernowlmc.co.uk/event/dealing-with-aggressive-patients-kernow-lmc-online-training-2/
CATEGORIES:LMC Events
ORGANIZER;CN="Kernow LMC":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261014T120000
DTEND;TZID=Europe/London:20261014T130000
DTSTAMP:20260522T001906
CREATED:20260506T104732Z
LAST-MODIFIED:20260506T104732Z
UID:13444-1791979200-1791982800@www.kernowlmc.co.uk
SUMMARY:Driving license webinar for IMG GP Registrars
DESCRIPTION:The RCGP Tamar Faculty is partnering with the Driver and Vehicle Licensing Agency (DVLA) to bring you a special one-hour webinar. This session is designed specifically for International Medical Graduate (IMG) GP registrars\, and will give you the opportunity to get all your questions about the UK driving licence process answered directly by the DVLA. \nFree to RCGP members
URL:https://www.kernowlmc.co.uk/event/driving-license-webinar-for-img-gp-registrars/
LOCATION:Online
ORGANIZER;CN="RCGP":MAILTO:kimberley.hough@rcgp.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261021T093000
DTEND;TZID=Europe/London:20261021T123000
DTSTAMP:20260522T001906
CREATED:20251117T123028Z
LAST-MODIFIED:20251117T123028Z
UID:12778-1792575000-1792585800@www.kernowlmc.co.uk
SUMMARY:Coding - Kernow LMC online training
DESCRIPTION:Aim of the course:  \nThis webinar provides operational front line primary care staff with the skills and understanding to safely and confidently deal with any aggressive behaviour they may experience in their roles. The webinar also allows time for delegates to have some personal reflection as well as peer to peer learning and support. \nKey objectives: \n\nGreater awareness to help identify and understand conflict and potential conflict.\nIncreased understanding of how to manage conflict and difficult behaviour.\n\nCourse overview:   \nThis webinar will provide delegates with a greater awareness of conflict and how to better handle difficult and aggressive behaviour. \nAll delegates will receive: \n\nA copy of the workshop presentation.\nA certificate of attendance.\n\nTo register\, please email: rich@kernowlmc.co.uk
URL:https://www.kernowlmc.co.uk/event/coding-kernow-lmc-online-training-3/
CATEGORIES:LMC Events
ORGANIZER;CN="Kernow LMC":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261104T093000
DTEND;TZID=Europe/London:20261104T130000
DTSTAMP:20260522T001906
CREATED:20251117T123602Z
LAST-MODIFIED:20251117T123602Z
UID:12782-1793784600-1793797200@www.kernowlmc.co.uk
SUMMARY:Introduction to leadership - Kernow LMC online training
DESCRIPTION:Aim of the Course: For delegates to understand the role of a supervisor\, the responsibilities and the skills required to be effective in supporting a team to achieve the organisation's goals. \nKey objectives: \n\nUnderstand the role of the Supervisor\, where it fits in the organisation and how it differs from being a manager.\nHow to utilise your skills to avoid mistakes and become an effective Supervisor long term.\nDiscover strategies to manage your own workload and wellbeing whilst supporting others.\n\nAgenda: \n\nROLE OF A SUPERVISOR\n\nMain responsibilities\nBasic skills\nDifference between a Supervisor and a Manager\nSetting & Maintaining work performance standards\n\n\nLEADING THE TEAM\n\nLeadership Pipeline\nCommon mistakes to avoid\nWhat do the most successful supervisors do differently?\nBecome a more effective Supervisor long term\n\n\nORGANISATION\n\nTime/workload & personal organisation\nThe art of delegation\nHow to become an email Ninja\nPersonal wellbeing\nCelebrate success\n\n\n\nWorkshop overview: This webinar allows delegates to get a feel for what is expected of a supervisor and what skills they need to develop to be successful in the role. We discuss the pitfalls and how to avoid them\, especially if promoted from within the team. Delegates will explore how to set and maintain work performance standards and look at strategies to manage their own workload as well as that of the team they are supporting. Rounding off with a section on how to look after their own wellbeing and celebrate successes. \nDelegates will receive a certificate of attendance and a copy of the presentation. \nTo register\, please email: rich@kernowlmc.co.uk
URL:https://www.kernowlmc.co.uk/event/introduction-to-leadership-kernow-lmc-online-training-2/
CATEGORIES:LMC Events
ORGANIZER;CN="Kernow LMC":MAILTO:rich@kernowlmc.co.uk
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261112T090000
DTEND;TZID=Europe/London:20261112T170000
DTSTAMP:20260522T001906
CREATED:20260506T104938Z
LAST-MODIFIED:20260506T104938Z
UID:13449-1794474000-1794502800@www.kernowlmc.co.uk
SUMMARY:Minor Surgery Skills | Joint Injections | Exeter
DESCRIPTION:This highly practical\, joint injection course is aimed at those working with musculoskeletal patients who would like to improve their assessment\, diagnosis and management of the conditions\, including the role of\, the theory behind and practical use of corticosteroid joint and soft tissue injections. The course is suitable for all skill levels. \nRCGP member - £295 \nNon Member - £365
URL:https://www.kernowlmc.co.uk/event/minor-surgery-skills-joint-injections-exeter/
LOCATION:Leonardo Hotel\, Exeter\, Western Way\, Exeter\, EX1 2DB
ORGANIZER;CN="RCGP":MAILTO:kimberley.hough@rcgp.org.uk
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261118T093000
DTEND;TZID=Europe/London:20261118T123000
DTSTAMP:20260522T001906
CREATED:20251117T124030Z
LAST-MODIFIED:20251117T124030Z
UID:12786-1794994200-1795005000@www.kernowlmc.co.uk
SUMMARY:Telephone techniques - Kernow LMC online training
DESCRIPTION:Aim of the course: A key part of the Reception role in General Practice is receiving and making telephone calls. The aim of this course is to provide practical call handling training teaching delegates techniques and skills to confidently answer calls and constructively respond to enquiries ensuring information received and given is complete and correct. The course will also look at what to do when a caller becomes angry or aggressive. \nKey objectives:   \n\nAnswer and make telephone calls in a professional manner.\nLearn techniques to efficiently respond to queries ensuring information received and given is complete and correct.\nBuild up a rapport with the caller and satisfy their needs quickly.\nHandle concerns with empathy and understanding.\nDealing with angry or aggressive callers.\n\nCourse overview: \n\nThe Importance of Professional telephone skills.\n\nImportance of professional telephone techniques to the practice\nBenefits of professional telephone etiquette\n\n\nTelephone communication challenges\n\nChallenges of telephone communication\nRole of non-verbal communication\nBuilding rapport and gathering information\n\n\nAnswering the telephone\n\nTelephone guidelines when handling a call\nThe verbal handshake\nPutting callers on hold & transferring calls\n\n\nCommunication Skills to handle enquiries\n\nEffective listening techniques\nQuestioning techniques\nRecording information\nUsing positive language and taking ownership\nClosing the call\n\n\nCommunicating with customers with different communication styles \n\nRecognising different communication challenges\nMain characteristics of communication styles\nRecognising your own communication preferences\nAdjusting to other styles of communication\n\n\nWhen the call goes wrong!\n\nHandling emotional responses\nResponding to the complainant\nEscalating the complaint\nHandling the angry/aggressive caller\n\n\n\nTo register\, please email: rich@kernowlmc.co.uk
URL:https://www.kernowlmc.co.uk/event/telephone-techniques-kernow-lmc-online-training-2/
CATEGORIES:LMC Events
ORGANIZER;CN="Kernow LMC":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
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